Kept respects your privacy. This policy explains what we collect when you visit our site or place an order, how we use it, and the control you have over it.
Information We Collect
What you give us
- Order information — your name, shipping address, billing address, and contact details
- Account information — email and password, if you choose to create an account
- Messages — anything you send us by email or through a contact form
- Newsletter — your email address, if you subscribe
Payment details are entered directly with our payment providers — we never see or store your full card number.
What's collected automatically
- Device information — browser type, operating system, screen size
- Log data — IP address, pages viewed, time on page, referring URL
- Cookies — essential ones that keep your cart working, plus analytics cookies
How We Use Your Information
- To process and ship your order, including payment verification
- To answer your questions and provide support
- To send order confirmations, shipping updates, and service messages
- To improve our products, our site, and the buying experience
- To send marketing email — only if you opted in, and you can unsubscribe any time
- To detect and prevent fraud
Data Security
Transactions run over encrypted HTTPS connections, and sensitive data is encrypted in transit and at rest. No system is perfectly secure, but we don't cut corners on the parts that matter.
Your Rights
You can ask us to:
- Show you the personal information we hold about you
- Correct anything that's wrong
- Delete your information
- Stop sending you marketing email
- Export your data in a portable format
Email kept.shop@outlook.com and we'll take care of it.
Children's Privacy
Our site isn't directed at children under 13, and we don't knowingly collect their information. If you think we have, email us and we'll remove it.
Changes to This Policy
If we update this policy, we'll change the date at the top of the page. Significant changes will get a notice on the site or an email — not a quiet edit.
Contact Us
Questions about your data? Email kept.shop@outlook.com. We're an online-only studio serving customers across the United States.